Operations Director


WHO WE ARE:  Center for Human Service is one of the largest, local non-profits serving Stanislaus County youth and families.  Our mission is simple…to change lives and build futures through programs that strengthen and support youth and families.  CHS is a place that brings together smart, talented people from diverse backgrounds.  We’ve cultivated a truly unique workplace environment that is anchored by our values…integrity, responsiveness, respect, partnerships, innovation and results.  We are currently seeking a dynamic individual to provide leadership, continue building the infrastructure and maintain the standards of excellence that helps CHS, its employees and our communities thrive.

To learn more about our programs, check out our website:  www.centerforhumanservices.org.

Position Summary:

This senior executive position is responsible for leadership of Agency Operations including Administration, Human Resources, Facilities and Information Technology.    Responsible to achieve and maintain organizational efficiency, a positive and inclusive organizational culture, and high standards of excellence.

Position: Operations Director
Hours: Full-Time/ Exempt
Department/ Program: Administration
Reports to: Executive Director
Salary/ Hourly Wage: $85,401 – $101,974 annually; Grade E47- DOE
Final filing date: Monday, January 29, 2018 at 5:00pm

Submit a letter of interest and recent resume to:

Cindy Duenas, Executive Director
Center for Human Services
2000 W. Briggsmore Ave., Suite I
Modesto, CA 95350 or
Fax: (209) 526-0908 or
Email:  resumes@centerforhumanservices.org


  1. BA/BS Degree in Business Administration or equivalent of 8-10 years related experience and /or training, or equivalent combination of education and experience.
  2. Knowledge of human resources, administration, fiscal and general agency operations. Professional/management experience and knowledge will be considered in lieu of specific experience in human resources and agency operations.
  3. Excellent verbal, written and communication skills.
  4. Strong leader with personal qualities of integrity, credibility, professionalism and commitment to the Agency’s mission, vision and values.
  5. Highly skilled supervisor and problem solver.
  6. Pass agency paid criminal justice screening including fingerprints.
  7. Pass agency paid health screening and/or drug testing. (if required)
  8. Valid California driver’s license and proof of auto insurance coverage.


  1. Supervise the daily administration of the organization’s offices and the operation of equipment and facilities.
  2. Monitor internal processes, and identify and employ the most efficient methods of running the organization.
  3. Oversee the staffing of the organization, hiring, training, employee benefits, and the retention of employees.
  4. Participate in financial and business planning, review financial reports, and work in conjunction with the Executive Director regarding financial decisions.
  5. Provide day to day leadership and management that emulate the adopted mission, core values and agency culture.
  6. Annually reviews, implements, and communicates changes, or the improvement of, Agency policies, procedures and practices and ensures compliance.
  7. Maintains knowledge of industry trends and employment legislation while ensuring compliance.
  8. Oversees and manages agency risk related to employment practices. Consults with legal counsel as appropriate and necessary regarding personnel matters. Generates all employee discipline, coordinates and conducts all investigations and terminations.
  9. Motivate and lead a high performance leadership team; provide mentoring and coaching in the development of new supervisors.
  10. Directly supervises and is responsible for Administration, Human Resource, Facilities and IT Departments and their processes.
  11. Acts on behalf of the Executive Director in his/her absence.
  12. Participates on committees, strategic planning, and special projects internally and externally as assigned.
  13. Serves as a liaison with the Board of Directors as needed and assigned by the Executive Director.
  14. Responsible for the preparation and monitoring of the department budget.
  15. Ability to work in a shared leadership environment with an open mind and willingness to learn.
  16. In the spirit of cooperation and teamwork, performs other duties as assigned.


  1. Represent the agency in a professional and competent manner.
  2. Advocate for the best interests of the agency and clients we serve.
  3. Establish and maintain effective working relationships with the general public, co-workers, clients, supervisors and members of diverse cultural and linguistic backgrounds regardless of race, color, creed, religion, gender, sexual orientation, gender identity or expression, national origin, age, ancestry, political affiliation, citizenship, disability, medical conditions, marital status, amnesty and military or veteran status.
  4. Will promote and support a culturally and linguistically diverse workforce and be responsive to the population within our service area.
  5. Maintain confidentiality and confidential information in accordance with legal standards and/or agency regulations.
  6. Participate in assigned scheduled agency meetings, in-service trainings, conferences and other trainings as determined by the supervisor. This includes serving as an agency representative at assigned community meetings.
  7. Observance of assigned working hours and program appointments by demonstrating promptness and thorough preparation.
  8. Performance of assigned duties with a positive attitude and in the spirit of teamwork, collaboration and cooperation.
  9. Communicate effectively both orally and in writing.
  10. Perform job duties in a safe manner to ensure a safe working environment for oneself and others.
  11. Participates in and/or supports agency fund development activities and events.
  12. Preparation of assigned reports, work records, statistical data, job performance evaluations, work plans, etc. in a timely manner.

Selection process:

  1. Review of applications for minimum qualifications.
  2. Ranking of qualified applicants.
  3. Top 3-5 candidates scheduled for oral interview.

Medical/ Fingerprint Requirements:

This position may require a medical screening and fingerprinting.

Equal Opportunity Employer:

Center for Human Services is an Equal Opportunity Employer. Recruiting, hiring, training, promotion and compensation are provided fairly to all persons on an equal opportunity basis. All qualified applicants are encouraged to apply.

Immigration Reform and Control Act:

Center for Human Services complies with the Immigration Reform and Control Act of 1986 by employing only United States citizens and non-citizens who are authorized to work in the United States. All employees are asked on their first day of employment to provide original documents verifying their right to work in the United States. In addition, this agency participates in E-Verify to electronically verify employment eligibility after an offer of employment has been accepted.


CHS is a smoke free workplace.


Center for Human Services reserves the right to revise this job announcement to better meet agency service needs. The provisions of this announcement do not constitute an expressed or implied contract. Any provision in this announcement may be modified or revoked without notice. The information contained in this flyer is information which sets forth a general summary of benefits for this position. Additional information can be found in the CHS Personnel Policies. Questions regarding this announcement may be directed to the CHS Administrative Office.