Program Data Administrator

JOB ANNOUNCEMENT

Use your analytical mind to help improve the lives of others! Do you want a job where you can use data to help improve services for our community’s most vulnerable families? Where you can see the positive impact of your contributions? Here is your chance to utilize your strengths in database administration and management to have an impact in the community. Come work with an exceptional team of people at Center for Human Services.

Who we are: Center for Human Service is one of the largest, local non-profits serving Stanislaus County youth and families. Our mission is simple…to change lives and build futures through programs that strengthen and support youth and families. CHS is a place that brings together smart, talented people from diverse backgrounds. We’ve cultivated a truly unique workplace environment that is anchored by our values…integrity, responsiveness, respect, partnerships, innovation and results. We are currently seeking a dynamic individual to support all aspects of our work with data so that we can articulate our results and the impact we are having in the community.

To learn more about our programs, check out our website: www.centerforhumanservices.org.

Position Summary:

The Program Data Administrator is responsible for providing oversight and management to a portion of the agency’s client services programs through monitoring, database administration, and outcome management. This person adheres to and ensures the agency’s policies and procedures are in compliance with all funding requirements.

Position: Program Data Administrator
Hours: Full-Time/ Non-Exempt
Department/ Program: Administration
Reports to: Executive Director
Salary/ Hourly Wage: $19.75 – $25.02; Grade 32 – DOE
Final filing date: Wednesday, January 24, 2018 at 5:00pm

Submit a letter of interest and recent resume to:

Dawn Tacker, Human Resources Manager
Center for Human Services
2000 W. Briggsmore Ave., Suite I
Modesto, CA 95350 or Fax: (209) 526-0908 or
Email: resumes@centerforhumanservices.org

Duties:

  1. Serves as primary site administrator for Agency’s client data management systems including Efforts to Outcomes (ETO) and Homeless Management Information Systems (HMIS) and effectively coordinates with the software provider(s).
  2. Maintains and assists in the development of the ETO and HMIS processes and protocols needed to manage services and outcomes related to direct service.
  3. Performs data cleanup and system customization in ETO and HMIS.
  4. Builds reports for internal and external use that may be in the form of graphs, charts, and dashboards.
  5. Analyzes data to ensure data accuracy.
  6. Facilitates a smooth and logical interaction between the user and the database to ensure the work being done is captured as easily and accurately as possible.
  7. Creates a database plan with each department/ program to assist with work-flow, navigation and overall site improvements; project manages and reports timeliness.
  8. Work with staff to create and maintain data entry protocols for client based billings, program outcomes and reports, and performance management analysis.
  9. Create and update user documentation and guides.
  10. Maintain and promote communication with associated hardware and software vendors (including IT consultants) to ensure appropriate vendor support for installed products and future and emerging directions with vendor products.
  11. Train selected staff to ensure that they know how to interpret and use the evaluation results. Provide administrative and on-going program support and training.
  12. Develops sensitive information/confidentiality guidelines and ensures compliance.
  13. Assist in managing other projects and assignments as necessary and assigned.

Qualifications:

  • BS/BA degree in human services, computer sciences or other related field preferred. Years of experience will be considered in lieu of degree.
  • Experience managing an integrated client data management system. Specific knowledge and/or certification with Efforts to Outcomes (ETO) and/or Homeless Management Information Systems (HMIS) preferred.
  • High proficiency with MS Office with demonstrated ability to quickly learn new software and web-based applications.
  • Experience in developing efficient systems, processes and tools.
  • Exceptional verbal and written skills including the demonstrated ability to research, assimilate and analyze information, compose documents, and present data in a clear and concise manner.
  • Excellent organizational skills, the ability to multi-task and to effectively drive projects is required.
  • Strong training and facilitation skills.
    • Ability to communicate effectively with staff with varying degrees of tech experience
  • Experience in using data to support and drive programmatic decision-making and improvement.
  • Prior work in the not for profit, social/ human services or related industry is a plus.
  • Pass agency paid criminal justice screening including fingerprints. (if required)
  • Pass agency paid health screening and/or drug testing. (if required)
  • Valid California driver’s license and proof of auto insurance coverage.

Requirements:

  • Represent the agency in a professional and competent manner.
  • Advocate for the best interests of the agency and clients we serve.
  • Establish and maintain effective working relationships with the general public, co-workers, clients, supervisors and members of diverse cultural and linguistic backgrounds regardless of race, color, creed, religion, gender, sexual orientation, gender identity or expression, national origin, age, ancestry, political affiliation, citizenship, disability, medical conditions, marital status, amnesty and military or veteran status.
  • Will promote and support a culturally and linguistically diverse workforce and be responsive to the population within our service area.
  • Maintain confidentiality and confidential information in accordance with legal standards and/or agency regulations.
  • Participate in assigned scheduled agency meetings, in-service trainings, conferences and other trainings as determined by the supervisor. This includes serving as an agency representative at assigned community meetings.
  • Observance of assigned working hours and program appointments by demonstrating promptness and thorough preparation.
  • Performance of assigned duties with a positive attitude and in the spirit of teamwork, collaboration and cooperation.
  • Communicate effectively both orally and in writing.
  • Perform job duties in a safe manner to ensure a safe working environment for oneself and others.
  • Participates in and/or supports agency fund development activities and events.
  • Preparation of assigned reports, work records, statistical data, job performance evaluations, work plans, etc. in a timely manner.

Selection process:

  1. Review of applications for minimum qualifications.
  2. Ranking of qualified applicants.
  3. Top 3-5 candidates scheduled for oral interview.

Medical/ Fingerprint Requirements:

This position may require a medical screening and fingerprinting.

Equal Opportunity Employer:

Center for Human Services is an Equal Opportunity Employer. Recruiting, hiring, training, promotion and compensation are provided fairly to all persons on an equal opportunity basis. All qualified applicants are encouraged to apply.

Immigration Reform and Control Act:

Center for Human Services complies with the Immigration Reform and Control Act of 1986 by employing only United States citizens and non-citizens who are authorized to work in the United States. All employees are asked on their first day of employment to provide original documents verifying their right to work in the United States. In addition, this agency participates in E-Verify to electronically verify employment eligibility after an offer of employment has been accepted.

DISCLAIMER:

Center for Human Services reserves the right to revise this job announcement to better meet agency service needs. The provisions of this announcement do not constitute an expressed or implied contract. Any provision in this announcement may be modified or revoked without notice. The information contained in this flyer is information which sets forth a general summary of benefits for this position. Additional information can be found in the CHS Personnel Policies. Questions regarding this announcement may be directed to the CHS Administrative Office.

2018-01-10T16:48:21+00:00